Understanding Monthly Active Users (MAU) & Fair Billing

How Net153 calculates active participation and why archived/historic records are always free.

Overview

Unlike legacy church management software that penalizes growth by charging for every old name stored in your database, Net153 charges exclusively based on Monthly Active Users (MAU).

Key Points:

Store 10,000+ historic member contacts 100% free
An active user is someone who checks into children’s church, serves on a roster, or attends an event in a 30-day window
Children checked into children’s church count as 1 active person (MAU)
Plans automatically adjust if your active attendance expands or contracts

Important Note

You never have to manually delete past members or visitors just to avoid paying software fees.

Need assistance setting this up?

Our team can guide you through migration, custom domains, or WhatsApp configuration.

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