Net153 Logo
Help Center & Documentation

Net153 Knowledgebase

Step-by-step tutorials, module guides, and best practices to help your church ministry thrive.

All Documentation Guides (14)

getting started
4 min read

7-Day Free Trial Quick-Start Guide

A 5-step checklist to help you test all core Net153 features before your billing starts.

Updated September 2026Read Guide
getting started
5 min read

1-Click ChMS Migration Guide (Planning Center, Breeze, CSV)

How to easily import all member records, families, and contact numbers into Net153.

Updated September 2026Read Guide
getting started
3 min read

Installing the Custom-Branded PWA on iOS & Android

How pastors, staff, and volunteers can install Net153 to their home screen with zero app store delays.

Updated September 2026Read Guide
people directory
4 min read

Understanding Monthly Active Users (MAU) & Fair Billing

How Net153 calculates active participation and why archived/historic records are always free.

Updated September 2026Read Guide
people directory
3 min read

Managing Member Profiles, Family Links & Households

How to group family members into households and manage parent-child pickup relationships.

Updated September 2026Read Guide
people directory
3 min read

Pastoral Care Notes, Milestones & Access Restrictions

Recording confidential pastoral visits, prayer requests, and life milestones.

Updated September 2026Read Guide
volunteer rosters
5 min read

Setting Up WhatsApp Automation for Church Serving Alerts

Connect your church WhatsApp number for automated serving reminders and 1-click roster confirmations.

Updated September 2026Read Guide
volunteer rosters
3 min read

How Volunteers Submit Block-Out Dates & Unavailability

Empower volunteers to submit vacation dates to prevent scheduling conflicts.

Updated September 2026Read Guide
childrens checkin
4 min read

Ticketless Children’s Check-In & Parent Verification

Eliminate label printers and paper jams using secure dynamic encrypted pickup codes.

Updated September 2026Read Guide
childrens checkin
3 min read

Managing the In-App SMS Wallet & Prepaid Bundles

How the monthly 150 free SMS allocation resets and how purchased SMS bundles roll over indefinitely.

Updated September 2026Read Guide
services runsheets
4 min read

Building Interactive Sunday Run Sheets with Timers

How to structure minute-by-minute service orders for worship leaders, AV tech, and speakers.

Updated September 2026Read Guide
events ticketing
4 min read

Connecting Your Church Yoco Payment Gateway (R30/month)

Enable online card payments, Apple Pay, Google Pay, and Instant EFT for event tickets.

Updated September 2026Read Guide
billing subscriptions
4 min read

How Active-User Billing Works (10 Tiers & Automatic Scaling)

A complete breakdown of our 10 pricing tiers and automatic active member scaling.

Updated September 2026Read Guide
security data-protection
4 min read

Data Protection, Minor Safety & Role Permissions

How Net153 protects church data with encryption, role isolation, and audit trails.

Updated September 2026Read Guide

Can't find the answer you need?

Our church support team is available to assist you with onboarding, imports, and live setup.

Email Church Support